Old Vacancies

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Drivers Mate/Porters required for permanent role in Southampton

Pay rate of £8.16 per hour working Tuesday to Saturday inclusive for our customer who has opened a new depot in Southampton.

The Role
  • To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
  • To ensure the customer receives their deliveries in excellent condition every time
  • To interact with customers, building rapport and ensuring a consistent positive message
  • To deliver customers product to the room of choice in a safe and efficient manner
  • To ensure customers goods are transported and stored safely on their premises
  • Undertake dynamic risk assessments at the point of delivery ensuring the safety of Customer Service Delivery Driver, the public and the customer
  • To deal with customer issues at the point of delivery
  • Ensure that customers are kept informed of there estimated time of delivery and where issues occur the customer is kept informed at all times
  • Ensure the customer is happy with their delivery before leaving the customer’s premises
  • Complete all necessary paperwork in time and in full
  • Ensure all calls to the customer are made on time to minimise the risk of customer outs.
  • Ensure all pre delivery checks are undertaken ensuring all required stock is on the vehicle for each customers’ delivery
  • Check all returns and collections are made and are correct
  • Assist in the loading of vehicles as and when required
  • The role also involves heavy lifting, transporting products into customers’ homes.
The Person
  • Excellent communication skills both face to face and on the phone
  • Problem Solver – Working to resolve customer problems at the point of delivery
  • Ability to build rapport with customers
  • Excellent timekeeping 
  • Target driven
  • Takes pride in delivering exceptional customer service
Additional Benefits
  • Company pension scheme
  • Staff discount

Work for company that cares about YOU!

About Drive Personnel

In the last 14 years Drive Personnel, has become the premier supplier of temporary and permanent Drivers across the south coast. We are a privately-owned business, offering a personal and some would say ‘old-school’ service where are proud to say that we put our drivers as our number one priority – after all, without our drivers we have no business!

As part of a generous driver package we offer training and development opportunities, for drivers that are committed to stay working with us

This vacancy is advertised on behalf of Drive Personnel Ltd, who are a recruitment business.

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